Thank you for your purchase. We hope you are happy with your purchase. If for any reason you are not completely satisfied, your item may be returned. Please see our return policy below:
- RETURNS. We allow returns for refund only. Exchanges are not allowed. For items purchased online, returns are accepted within 30 days of the delivery dare. To initiate a return, please contact us at admin@designsbyalfreda.com to obtain a return authorization. Be sure to include the item description and item’s order number and your reason for the return. Returns that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return.
- RETURN SHIPPING. Shipping instructions will be included with your return authorization.
- ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items, Special-Order items, Custom Products, and Gift Cards ARE NOT eligible for return. We reserve the right to refuse any return, at management’s discretion, if the item being returned does not meet the criteria set forth in this return policy.
- CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be “open box” but must be unused, undamaged, and complete with all original packaging.
- FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
Should you have any further questions about this return policy, please contact us at 734-434-6695.